Returns & Exchanges

CCJ Return Policy:

If you are unsatisfied with your purchase for any reason, we're happy to assist you with an exchange or refund. Any item in unworn condition (dented, scratched or misshapen items will be considered worn) can be returned within 2 weeks for a full refund. Exchanges and store credit are issued for up to 30 days.


CCJ Return/Exchange Policy:

We strive to process your returns and exchanges as quickly as possible. Once your item is received it will be reviewed to ensure it is in unworn condition. Damaged or visibly worn items will not be accepted. Once the item has been accepted, you will be issued a refund or shipped out the new item for exchange. Please allow 7 business days from the time we receive your item before the refund to appear or the new item to arrive.

 

How to ship an exchange:

Order the wrong size bracelet? Need a longer chain? Be sure to include the following for all exchanges:

1. Your original receipt (or photocopy of it) and any additional contact info we may need (new shipping address, phone number, name etc.)

2. The reason for your exchange (i.e. bracelet was too small) and the replacement item you want (i.e. same bracelet in a size 7").

3. $5 cash or check for re-shipping/handling fees.

4. Please send back to:
CCJ
366 Main Street
Hyannis, MA, 02601.
**We recommend insuring the item for amount paid, as we are not responsible for items lost in transaction back to us.

Please feel free to call us with any other questions or special requests

508-771-7190