Returns & Exchanges

How to send back an item for a size exchange: 

 - Exchanges are accepted within 30 days of your order.

 

 - Make sure the item is securely packaged. You may use the original padded envelope and the box it comes in. 

 

 - Include the sales invoice.

 

 - Write down the new size or style you would like and any new contact/shipping information.

 

 - Include $5 cash or check for re-shipping/handling.

 

 - Mail back to:
   CCJ
   366 Main Street
   Hyannis, MA 02601

 

 - We recommend insuring the item for the amount paid. We are not responsible for items lost in transaction back to us. 

  

 

Return Policy:

If you are unsatisfied with your purchase for any reason, we are happy to assist you with an exchange or refund. Any item in unworn condition may be returned within 14 days of the order date for a full refund. (Scratched, misshapen, or dented items are considered worn and will not be accpeted.) can Exchanges and store credit are issued for up to 30 days of the order date.

Our Exchange + Return policy is extended for Christmas - Any orders placed now are eligible for return 14 days after Christmas and eligible for exchange or store credit up to 30 days after Christmas. Provided they are in unworn condition. Thank you!

 

Please Note:

We strive to process your returns and exchanges as quickly as possible, however new orders take first priority. Once your item is received it will be reviewed to ensure it is in unworn condition. Damaged or visibly worn items will not be accepted. If the item has been accepted, you will be issued a refund or shipped out the new item for exchange. Please allow at least 7 business days from the time we receive your item before the refund to appear or the new item to arrive.

 

Please call us at 508-771-7190 with any other questions or special requests