Please feel free to call us during our business hours with any questions or special requests!

508-771-7190

Our store is located in downtown Hyannis at 366 Main Street. 

 

Cape Cod Jewelers

SHIPPING INFO:

All packages are shipped via the USPS. Items arrive in individual Cape Cod Jewelers jewelry boxes, which are then placed inside a padded shipping envelope. We strive to process and ship your orders as quickly as possible, and generally ship out the same day or the day after an order is received. At checkout time, you can choose between three options. Exact delivery times depend on recipient's location:

Standard Shipping ($5, 3-7 business day average delivery)

Priority Shipping ($10, 2-3 business day average delivery)

Overnight Shipping ($25, next day guaranteed delivery) Overnight shipping is ONLY AVAILABLE MONDAY - SATURDAY, as we are closed Sundays. They must be placed by 3pm and will be delivered the following business day. 

RETURNS + EXCHANGES:

CCJ Return/Exchange Policy:

If you are unsatisfied with your purchase for any reason, we're happy to assist you with an exchange or refund. Any item in unworn condition (dented, scratched or misshapen items will be considered worn) can be returned within 2 weeks for a full refund. Exchanges and store credit are issued for up to 30 days.

Please Note: We strive to process your returns and exchanges as quickly as possible. Once your item is received it will be reviewed to ensure it is in unworn condition. Damaged or visibly worn items will not be accepted. Once the item has been accepted, you will be issued a refund or shipped out the new item for exchange. Please allow 7 business days from the time we receive your item before the refund to appear or the new item to arrive. 

EXCHANGE HOW TO:

Order the wrong size bracelet? Need a longer chain? Be sure to include the following for all exchanges:

1. Your original receipt (or photocopy of it) and any additional contact info we may need (new shipping address, phone number, name etc.)

2. The reason for your exchange (i.e. bracelet was too small) and the replacement item you want (i.e. same bracelet in a size 7").

3. $5 cash or check for re-shipping/handling fees.

4. Please send back to:
CCJ
366 Main Street
Hyannis, MA, 02601.
**We recommend insuring the item for amount paid, as we are not responsible for items lost in transaction back to us.

BRACELET SIZING:

A Cape Cod bracelet is designed to be worn like a close-fitting bangle. The ball unscrews so that you may open up the bracelet to slip over your wrist. It is not meant to be slipped over the hand (your correct size will most likely be too small to fit over your hand.)

To ensure the recommended  fit, please measure the circumference of your wrist with a soft tape measure wrapped snugly around the wrist bone. Add half an inch to that measurement and that would be the size of the Cape Cod bracelet you need.

For example, a wrist measuring 6" would need to order a 6.5" Cape Cod bracelet. Always round up when falling between sizes.

Below is a general guideline for the bracelet sizes. Please make sure to measure the wrist, when possible.

4.5 - Infant 
5 - Children's
5.5 - Children's
6 - XS Petite Adult 
6.5 - S/M Adult
7 - M Adult
7.5 - M/L
8 - L
8.5 - XL